Discussion about DMM website

[CodeGeek]

I'm not 100% sure, but I think there was a recent Silverlight update. So maybe that's the cause. But it wouldn't explain why it works in your VM.

So what's the suggsetion here? Don't patch Windows so you can keep watching porn?
[...]

We're talking about software. And keeping track of all the changes is really hard. That's why some companies - if they sell appliances like e.g. router - create a closed system in which the user can't install or deinstall components on its own and the version of all the files is always defined.

Don't loose hope - with Windows 10 it will be even better as you *have* to install the updates and M$ doesn't reveal which update / patch solves which problems / has an impact on which components.
Okay, but back to the subject: I guess there is still something in your registry or in your system which doesn't work well with Silverlight and/or the R-Player.

@R18.com: It would be nice - as long as the player still starts - if it would be possible to display some debug information which would help your developers to find the problem. As a software developer the most annoying thing is to have the statement "it doesn't work" without any further information.

 

[R18.com]

So what's the suggsetion here? Don't patch Windows so you can keep watching porn?

I kinda resent the DRM on vids from DMM but the ones I bought were cheap and like nobody else will even take American cards. lol.

Sorry we cannot predict the future to know what is gonna be change in the next windows update.

 

[CodeGeek]

Sorry we cannot predict the future to know what is gonna be change in the next windows update.

Yes, that's true. In companies - at least the bigger ones - they use WSUS or some kind of software distribution software for the updates. And before they roll it out on all PCs they first test it on a few - if they work in general, in aspect of the drivers as well as with the software the company is using. But with "normal" customers it's just impossible. One time I was involved in the development of a software which was running at the computers of such "normal" customers. It was hell as we had many of them which had problems with it. Why? Everyone one had different anti virus software, different security software, different other programs, different patch and update levels of the system. Really crab.

But on the other side: Why do you rely on computers which can change all the time and each customer can have a different version? In my case I use Java. Some people don't have it installed on their computers for different reasons. And even if they have installed it I never know which version. So I always ship it with my programs. This way I exactly know which version is used. Same for all the other 3rd party library and so on.
Okay, it's a different story if you're having a website. There you have to rely on the abilities of the browsers or on plug-ins. Maybe one reason why I hate web development.

 

[abadguy87]

I managed to solve my problem by manually cleaning the registry and uninstalling the whole thing for the 100th time. Once again: this R player is absolute crap. You are annoying us with this DRM story and at the same time u force us to use, once again, a very bad programmed player, a mess from every possible aspect, especially from a technical point of view. I looked at some comments and also found this:

I used gpu-z and played back the same 1080p video with WMP and R Player, and noticed that the gpu load for WMP is MUCH lower than that for R Player. Maybe this has something to do with WMP using CPU to render MUCH more efficiently than R Player etc.

I bet this is just an example of how bad this proprietary player is, I know about Microsoft not supporting anymore DRM on WMP but you should have found another player already tested and consolidated without using the already absolutely horrible silverlight technology. I bet your programmers are stumbling in the dark from the dozens of errors people are having. I'm not buying anymore video from your site that's for sure. Good luck.

Oh and don't tell me to be more polite, considering it is the company you are working for who's lacking of respect for its customers first of all.

 

[Justme4jav]

I have noticed my laptop is slower since installing r player. Almost like it's running even when it's not. Have to uninstall it and only install it when I want to view something. When uninstalled, everything is fine. I said it before, it is essentially malware, atleast from a performance perspective. Definitely needs more work.

 

[Casshern2]

Maybe it has a memory leak .

 

[pennybags]

Is the R Player different from the DMM Player? The DMM Player isn't my favorite but I don't haev all these crazy problems (your computer is overheating when you don't even have it open? How is taht supposed to happen?).

 

[pennybags]

Maybe it has a memory leak .

It's managed code; that seems rather unlikely.

 

[Casshern2]

If the program was put together quickly it is possible with sloppy code. What other reason would cause a pc to keep working?

 

[pennybags]

If the program was put together quickly it is possible with sloppy code. What other reason would cause a pc to keep working?

It's really, really hard to cause a memory leak in a C# program. Memory is what is "managed" about it.

To be honest my suspicion is that the link between the program and the computer heating up is perceived rather than real. I guess network activity trying to confirm the license or work trying to do the decryption is another possibility although those wouldn't apply if you just closed it. Then again, neither would a memory leak really, unless it had some sort of always-on service (I don't think taht's the case).

 

[pennybags]

I dislike the DRM aspect of it because, I mean, you're basically paying for an inferior product in that you can't just use whatever player you wanted like if you just went and downloaded stuff instead. But I am suspicious of all these "DMMPlayer killed my dog" reports.

 

[R18.com]

I know about Microsoft not supporting anymore DRM on WMP but you should have found another player already tested and consolidated without using the already absolutely horrible silverlight technology.

We are open to any suggestion. Could you please mention some "player already tested and consolidated" with DRM support FOR DOWNLOADED CONTENT?
If you dont find any then that is why we had to build one.

 

[R18.com]

I have noticed my laptop is slower since installing r player. Almost like it's running even when it's not. Have to uninstall it and only install it when I want to view something. When uninstalled, everything is fine. I said it before, it is essentially malware, atleast from a performance perspective. Definitely needs more work.

You are the first user complaining about this.

When you open R Player there is a process named "Microsoft Silverlight out of browser" that starts. When you close R Player this process stop.
There are not other process/services that keeps alive after closing R Player so it is not possible that R Player use any resource in your computer or has any memory leak.

If you are able to find any process/service that is been working due to R Player please let us know.

 

[R18.com]

Is the R Player different from the DMM Player? The DMM Player isn't my favorite but I don't haev all these crazy problems (your computer is overheating when you don't even have it open? How is taht supposed to happen?).

It is just a localized version of DMM Player. Code is the same.

 

[CodeGeek]

It's managed code; that seems rather unlikely.

I wondered what you meant by "managed code". But it seems you mean an environment having a garbage collector.

It's really, really hard to cause a memory leak in a C# program. Memory is what is "managed" about it.

To be honest my suspicion is that the link between the program and the computer heating up is perceived rather than real. I guess network activity trying to confirm the license or work trying to do the decryption is another possibility although those wouldn't apply if you just closed it. Then again, neither would a memory leak really, unless it had some sort of always-on service (I don't think taht's the case).

You definitely can have a memory leak in an environment having a garbage collector. As well as all kind of other resource leaks. Trust me. Also I don't program in C#, I do in Java (as well as some other programming languages). Having a garbage collector only means you don't have to allocate the memory of each object and release it afterwards. But you can create leaks. If you still have a pointer / link to a resource it wouldn't be freed by the garbage collector. Threads are maybe live forever within your program if they go into an endless loop. "The possibilities are endless"

You are the first user complaining about this.

When you open R Player there is a process named "Microsoft Silverlight out of browser" that starts. When you close R Player this process stop.
There are not other process/services that keeps alive after closing R Player so it is not possible that R Player use any resource in your computer or has any memory leak.

If you are able to find any process/service that is been working due to R Player please let us know.

So the R Player is just a plain program without installing any service (like for downloading when the R Player isn't open or some kind of license checks)? In this case it seems odd that Justme4jav's problem has a different cause then. Justme4jav, I advice you to have a look at your task manager as well as the resource monitor (can be started on the "performance" tab in the task manager) which program or task is taking the resources of your computer. Maybe it's the search indexer or your anti virus software scanning the R Player. How knows...

 

[Justme4jav]

Yeah, I will check into things a little more. This whole DRM thing just sucks. Not specifically related to R18, but just in general. Wish they could make us only verify the 1st time we go to watch a video and then allow that verification to unlock it. That way anyone who tries to watch the video would have to log in and verify it the first time and then be free to use whatever player they wanted after that. It would still enforce DRM because no one could play it without verifying first and it would also make those who purchase these products happy because once verified we could view it however we wish. Win win..no?

 

[Waxaxa]

1- As we explained before the reason why WMP does not work any more is because Microsoft does not support DRM any more on WMP so we were force to build the player and give support by our self.

DMM player has been around for a long time. And for all this time it's been garbage but because that no one ever used it before july (that in itself should have been a hint enough something's not quite right about it). And DMM had this idea they'll hide their useless software behind WMP forever?

Dear R18.com, I don't want to throw s*it in your face and it's not your fault, but it baffles the mind how a company that big leaves it's customers with only this piece of crap after all this time. I mean, it's been about half a year (?) only since Microsoft announced they're stopping support for DRM (and plenty more since the player was released). I doubt more couldn't have been done in this time with proper effort.

And again, as mentioned in mine previous post here, missing HD titles (ABS-xxx, Maxing), missing movies (latest 40 Apache, NHDTA-702, 707,...) make for quite a hit'n'miss experience. So I'm wondering, do I have to go over to mgstage to buy those Prestige titles in HD or are they coming back to r18/dmm? The maxing ones I don't have an idea where I could buy them at all. The Natural High ones I noticed are newer (half or 1 month) so maybe still translating? Apache hasn't been updated with new titles ever since you started selling SOD Group stuff.

 

[pennybags]

I wondered what you meant by "managed code". But it seems you mean an environment having a garbage collector.


You definitely can have a memory leak in an environment having a garbage collector. As well as all kind of other resource leaks. Trust me. Also I don't program in C#, I do in Java (as well as some other programming languages). Having a garbage collector only means you don't have to allocate the memory of each object and release it afterwards. But you can create leaks. If you still have a pointer / link to a resource it wouldn't be freed by the garbage collector. Threads are maybe live forever within your program if they go into an endless loop. "The possibilities are endless" .

"Managed code" is Microsoft's term of art for code that runs inside the Common Language Runtime. https://en.wikipedia.org/wiki/Managed_code

Yes, zombie references to objects can cause memory consumption to go up but this isn't really like a traditional memory leak and it's harder to do. An exception is if you're writing code that has to work with unmanaged code... generally these are wrapped in disposable classes but I don't need to bore you with a lot of C# design pattern details. As you've said there are other resource leaks that are possible.

My point is just that I think this diagnosis is not very likely and not based on very good diagnostic information in the first place.

 

[R18.com]

And again, as mentioned in mine previous post here, missing HD titles (ABS-xxx, Maxing), missing movies (latest 40 Apache, NHDTA-702, 707,...) make for quite a hit'n'miss experience. So I'm wondering, do I have to go over to mgstage to buy those Prestige titles in HD or are they coming back to r18/dmm? The maxing ones I don't have an idea where I could buy them at all. The Natural High ones I noticed are newer (half or 1 month) so maybe still translating? Apache hasn't been updated with new titles ever since you started selling SOD Group stuff.

Apache (Last update August 19th):
http://www.r18.com/videos/vod/movie...ize=30/price=all/sort=new/type=studio/page=1/

Maxing (Last update Aug 16th)
http://www.r18.com/videos/vod/movie...30/price=all/sort=popular/type=studio/page=1/

Please make sure you sort by release date and not popularity.

NHDTA-702, 707 you are right, we were missing the translation some how so I ordered it to translate. This ones will be up withing a few hours.

The site is coming up with 1000 new tittles translated in the next 24h. Hope you enjoy it

 

[R18.com]

Yeah, I will check into things a little more. This whole DRM thing just sucks. Not specifically related to R18, but just in general. Wish they could make us only verify the 1st time we go to watch a video and then allow that verification to unlock it. That way anyone who tries to watch the video would have to log in and verify it the first time and then be free to use whatever player they wanted after that. It would still enforce DRM because no one could play it without verifying first and it would also make those who purchase these products happy because once verified we could view it however we wish. Win win..no?

Agree with you. They way you explain how you would like it to work will be awesome.
Unfortunately we do not know any technology at this moment that can do that for downloaded content.