Your new server is slow

Ceewan

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Jul 23, 2008
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I am having trouble upoading pix. I get a 500 internal server error everytime I try to upload 5 pix at a time. A bit annoying actually, uploading 1 or two pix at a time but I don't suppose there is anything you can do about it on your end.
 
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CoolKevin

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thank you, we are looking into it, and we are doing the best we can, we are also looking at upgrades, but at the moment they are worse than what we have
 
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ezepietro

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Sep 7, 2008
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if you're downloading/uploading through file hoster or torrents wait until finish or pause it before try to upload here
I always stops seeding before posting a large amount of pics
 
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Ceewan

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I am not sure what my upload speed would have to do with the problem ezepietro. Whether I upload the files at a faster or slower pace should not make any difference on whether or not I get a server unavailable (500) error. That is an error on the servers end, not mine. It usually just means that the server is too busy to process the request.
 

CodeGeek

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Nov 2, 2010
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I also have uploaded 5 pics at once here, but never got a problem. The only problem I face every now and then is that a request needs a huge amount of time to be processed.
In case that your upload is too slow so a time-out is reached, shouldn't you get a "408 Request Time-out" instead of a "500 Internal Server Error"?
 
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Ceewan

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Exactly. The problem is that the server cannot process my request not that the request has timed out. I can sometimes upload 5 files at a time although when I posted this thread it seemed that would never happen. I guess it depends on on how busy the board is when I try to upload files and how big the files are. I admit, I was getting frustrated.
 
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Aug 11, 2012
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Not that it really matters since Kevin already said they are taking care of it but I have had the same problem. It seems like as long as the images are <1MB or so you can do 5 at a time fine but over that and I get:
error.jpg

So most JPEGs, GIFs, and things of that sort are just fine to do 5 at a time but the lossless stuff like PNGs or anything big (like backgrounds, etc) errors every time.

FYI: I made sure to exit anything else touching the internet prior to testing this.
 
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Ceewan

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yep, thats' the one. I either get that or the Manage Attachment screen just goes blank and I have to exit it and reload it (trying to resend the information just achieves the same results). I found if you are uploading a 2 mb to 3.8 mb file you can accomplish this by just uploading the files one at a time. I have accomplished uploading a larger file but it is a tough trick to duplicate. I must have done it during a slow traffic period or something. This forum is supposed to have an automatic resize function and if the file is too large for that it is supposed to give you an error stating that the file is too large. That is how the old forum worked anyway.
 

CodeGeek

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Seems like we face a performance issue lately. It happened a few times that I pressed the "Submit Reply" button and my browser (Mozilla Firefox 25.0.1) was working and working and working and nothing happened. Then I pressed the stop button in the browser and the "Preview Post" button on the site. The preview page was shown. But in the "Topic Review" section I discovered that my post was already posted.

And it seems I'm not the only one that faces that problem. I see double threads and double posts in the sub-forums I'm active in. First I thought these people are too dumb to use the forum. But as they were so many doublet my opinion changed.

I don't know on which kind of system the forum is running. Maybe it's a Linux or Windows running on a virtualization like VMware ESXi, Microsoft Hyper-V or Xen. Maybe someone can enable a monitoring for the used resources of the virtual machine. Then we could look for peaks in the usage.
As these slow downs occur only ever now and then and only for a few seconds (if I open a sub-forum or thread in another browser tab it will be shown in no time and everything works perfectly again) there should be small peaks in the resource usage diagram.
 

CoolKevin

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every so often, sometimes there is a traffic block at the server, unfortunately we have no control there
 

CodeGeek

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I can remember that there was something in the last forum, too. If there was too much requests you got a customized error page that your request couldn't be processed because there are too many requests / users at the moment. But that was a lot better than just nothing happens. But maybe it's not easy to implement that on the new board software / server.
 

Ceewan

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Actually I do not miss the "Red Screen of Death" in the very least.
 
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CodeGeek

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Since 6 or 7 hours the server is slow even if you try to view a sub forum or a thread. And if you post something or subscribe to a thread it take years. :cloud:
 

Ceewan

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Since 6 or 7 hours the server is slow even if you try to view a sub forum or a thread. And if you post something or subscribe to a thread it take years. :cloud:


I am not having that problem, sounds like you are being throttled. Your torrents downloading slow also? Is it just this site? Are you using a proxy? I get hung up here sometimes browsing with Tor but I just change nodes and force a reload and it usually does the trick. Even without a proxy forcing a reload "might" work.

I have been seeing a few bugs lately myself though, I think somebody has been working on the database and tweeking the forum recently.
 
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CodeGeek

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I don't have any proxy problems and other sites are working fine. I already cleared my browser cache. But nothing changed.
At the moment it is a little bit better. But not as good as yesterday at the same time.
Maybe the first members are in their Christmas holidays now so the load is higher now.
 
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CoolKevin

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it was Japanese peak hours, and as winter is coming to Japan, more are staying to look at the talent on display, because all the real flesh is hidden behind clothing, our viewing figures are going up
 
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CodeGeek

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Nov 2, 2010
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Seems lately there are more often peak hours. The forum was so slow the last 1.5 hours that I had to wait about a minute for getting the thread list of a sub-forum. And posting took 5 minutes and more. And no, it's not my Internet connection. This morning the performance was okay.

I can remember that the old version of the forum had also sometimes peeks (Everyone will remember that ghost telling you that currently there is too much traffic). Especially on Sundays.
But lately it happens more and more often - and not only on Sunday, but on every weekday (also the ones which are no public holidays anywhere in the world). So I'm asking myself if there is a special reason for that? Did the number of members exploded? Or are the current members more active (more posts / more threads)? And or is the hardware smaller than before? :huh:

EDIT: I noticed that coolkevin already wrote that the number of hits went up. So did the number of members or guests really increased that much?
 
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CoolKevin

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and yes figures are still increasing, and people are staying longer, and it is week days that we hit peaks, and we are at peak for longer time, as for today we did go down in the early hours GMT, or evening EST, and mid-late morning Asian time
 
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Ceewan

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A victim of your own success.
 
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CoolKevin

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A victim of your own success.

and of course the posters, without you no board, I make it our success :cheery::cheery::cheery:
 
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